Category Archives: Press Release

COVID-19 Response

KENT WA, MARCH 26, 2020

 

To our Reber Ranch Community,

 

The COVID-19 pandemic is having an impact on the health and lives of our loved ones which includes our pets.  During these challenging times, we at Reber Ranch hope that you and your pets remain safe and healthy, both mentally and physically.

We have been here for more than 30 years help your pets stay healthy, and we want you to know that we are still here for you. We will continue to do everything we can to support and maintain the well-being of you, your pets and our beloved community.

 

Throughout the ever-evolving guidelines of these past weeks, what has not changed is that Pet Retail and Pet Veterinary services are recognized as an essential business.  Since there has been no clear guidance on Grooming, we have temporarily suspended these services, as well as offering our DIY Dog Wash.  Should additional clarification be received, we will reevaluate these services.

 

Even before Governor Inslee’s recent “Stay Home. Stay Healthy” directive, Reber Ranch has been actively initiating changes to help promote social distancing while still providing value and service to our community.  To that effect:

  • We have streamlined our hours so that our team has time to ensure we are stocked and replenished, that our facility is clean and inviting, and that we are ready to provide the level of service you’ve come to expect.
  • We promise our pricing will remain the same, regardless of demand or what others in the industry may do. We will continue to provide competitive pricing alongside our reward programs and frequent buyer programs.  You will still be able to earn and redeem rewards.
  • Our Vet Hospital has implemented a “Carside Care” policy to minimize the amount of person-to-person proximity and interaction. We have stopped taking walk-ins and scheduling any non-essential/non-urgent appointments to conserve our resources in order to provide the best care possible.
  • Our Retail Team has launched our Online store, “shop.reberranch.com” with the option of in-store or car-side pick-up, as well as recently offering home delivery to 7 local zip codes. We hope you will take advantage of these services to minimize your exposure.
  • We have increased the frequency of our rigorous cleaning schedules as well as ensuring the sanitization of high contact areas such as pin pads, register till areas and door handles.

 

But even with these measures, we cannot do this alone.  We are calling on you, our community, to help do your part to stop the spread of this disease.

  • We are encouraging the use of credit cards to minimize personal contact
  • We are implementing the 6ft rule at our registers and in our services reception area to keep customers at a safe, social distance while waiting to check out
  • We ask that any customer displaying signs of illness refrain from entering the store

 

Reber Ranch stands committed to continuing to provide the best care and premium pet supplies you need during this unprecedented time.  We appreciate your continued support and understanding.  Please give us a call at 253-630-3330 and our staff will be happy to help you with any questions or concerns.

Thank you for being a part of our Reber Ranch Community, and for the trust you’ve placed in us every day.

Stay well & be safe,

The Reber Ranch Management Team

Pet Central & Reber Ranch Raises $2,680 for Hurricane Harvey Pet Victims

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KENT, WA SEPTEMBER 18, 2017

Hurricane Harvey has devastated the lives of countless people and their pets in Houston, Texas and the surrounding areas.
In an effort to help the victims of Hurricane Harvey, Reber Ranch and Pet Central have partnered with the Seattle Humane Society to help assist the animals that were in Texas shelters prior to the hurricane hitting.

“The Seattle Humane Society has taken in hundreds of dogs and cats that have been in Texas shelters prior to Hurricane Harvey, so the Texas-based shelters can make room for the pets that need a temporary home while their families rebuild their homes and lives from damage Harvey caused,” said Carrie Estrada, Marketing Manager for Reber Ranch. “Knowing this, we wanted to do our part to contribute to the Seattle Humane Society. It is admirable what they are doing to care for all animals.”

To support Seattle Humane Society’s disaster relief program, Reber Ranch and Pet Central collected donations in their stores, and matched 100% of all donations made. The final in-store donation total was $1,340, and with Reber Ranch and Pet Central’s match, a check was made out to the Seattle Humane Society for $2,680. In addition, Reber Ranch donated 2,250 pounds of dog food, and 750 pounds of cat food.

“It was extremely heartwarming to see our customers support this humanitarian effort,” said Michael Reber, Operations Manager at Reber Ranch. “We value all animals, and are thankful for organizations like the Seattle Humane Society who generously care for the animals in need.”

Relief for Hurricane Harvey animal victims is just one of the many philanthropic efforts that Reber Ranch and Pet Central are involved in. To learn more about their involvement in the local community, visit http://www.reberranch.com/giving-back/.

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Established in 1984, Reber Ranch is a family-owned, full-service pet destination for your dog, cat, horse and even backyard birds. Reber Ranch is home to more than 14,000 square feet of animal supply products, a grooming salon, a do-it-yourself dog wash, a veterinary hospital, and free outdoor dog parks, all of which are open seven days a week.

Pet Central Partners with the Reber Ranch Veterinary Hospital to Provide Complimentary Microchips

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On April 22nd, Pet Central will host an event to implant microchips at no charge to help potential lost pets have the best chance of returning home.

KENT, Wash. – One third (33%) of family pets go missing every year, and if they do not have identification, they only have a 10% chance of returning home to their owner.

While pet identification tags significantly increase the chances of pets reuniting with their owner, microchipping is the only real form of permanent, unique identification that cannot be falsified or removed.

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